It is recommended to take regular meter readings in order to detect any unusual consumption which could be indicative of a leak on your property.

If you suspect a leak, you must firstly make sure all taps are closed in your house, the toilet is not running, the automatic pool filler is switched off, etc.

Take the meter reading and take it again after approximately 1 hour.

If the meter reading has increased it is a clear indication that there is a leak between the meter and your villa.

If this is the case, you should notify the water company once you have found the leak (without repairing it).

They will then send one of their technicians to verify that part of the unusual consumption was indeed due to a leak.

Only then should you carry out the repairs, keeping proof (for example photos, the cracked pipe, etc.) and then try to obtain a discount from Hidrogea.